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President Droupadi Murmu calls upon civil servants to respond promptly to grievances and problems of common people

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A group of officer trainees undergoing 98th Special Foundation Course at HIPA, Gurugram called on the President of India, Smt Droupadi Murmu at Rashtrapati Bhavan today (November 24, 2023).

Speaking on the occasion, the President said that our civil servants have played huge role in the multi-faceted development of the country. She added that they are also responsible for strengthening the unity and integration of the nation. The transformation that the country is undergoing today could not have been possible without the determination of our civil servants.

The President said that it is the duty of civil servants to achieve the goal of inclusive development of the country. The citizens of India are active participants in the growth journey of the country. She urged them to promote jan bhagidari to achieve the objectives of the various programmes.

The President said that the meaning of good governance changes according to the time and situation. She added that with the advent of latest technologies, terms such as electronic governance, smart governance, effective governance and others emerged to emphasize the need to ensure fast and efficient service delivery to the citizens.

The President said that in the days of social media when people can post their grievances instantly, the need to use updated governance tools and advanced technology for service delivery to people, has increased manifold. It is duty of civil servants to respond promptly to the grievances and problems of the common people. She stated that young officers must take such innovative measures which are beneficial to the citizens and the country in the short and long term.

Please click here to see the President’s Speech- 

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